Timekeepr ("we" or "us") is committed to protecting and respecting your privacy.
For the purposes of Data Protection Legislation the data controller is Timekeepr (Artificialdev Limited). We are registered in Northern Ireland under company number NI647093 and we have our registered office at Blick Shared Studios, 51 Malone Road, Belfast, N. Ireland, BT9 6RY.
You can also contact us at any time by email to firstname.lastname@example.org
1. PERSONAL INFORMATION WE COLLECT FROM YOU
We collect and process the following personal information about you:
1.1 Information you give to us when you visit our site and request a product demonstration, download onsite resources, register for our services or by corresponding with us by phone, e-mail or otherwise, we ask for certain personal information. This includes some or all of your name, address, e-mail address, phone number and job title. For Customers that purchase a paid version of the Services, our corporate affiliates and our third party payment processors may collect and store billing address and credit card information on our behalf or we may do this ourselves.
1.2 Information we collect about you with regard to each of your visits to our site we will automatically collect the following information:
1.2.1 Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
1.2.2 Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); items you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
1.3 Information we receive from other sources we are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them, resulting from the work they carry out on our behalf.
1.4 Our app records your location while you are clocked in to provide a real time update of your location when you are on-site. We do not record your location when you are clocked out.
1.5 Our website makes use of FullStory for session replay of interactions with our website.
2. USES MADE OF THE PERSONAL INFORMATION
2.1 We use information we collect about you in the following ways:
2.1.1 Information you give to us
We will use this information:
(a) to carry out our contractual obligations arising from any contracts entered into between you and us for any of our services;
(b) to provide you with a demo or other information that you request from us;
(c) subject to your consent, to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;
(d) to notify you about changes to our service.
2.1.2 Information we collect about you
We will use this information:
(a) to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
(b) to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
(c) to allow you to participate in interactive features of our service, when you choose to do so;
(d) as part of our efforts to keep our site safe and secure.
2.1.3 Information we receive from other sources
We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
3. DISCLOSURE OF YOUR PERSONAL INFORMATION
3.1 We may share your information with any member of our company, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in the Companies Act 2014 for the purposes of providing our services to you. We won't share any of your company employee data, that is yours.
3.2 We may share your information with our service providers being:
(a) Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you;
(b) We may engage third party companies or individuals, such as third party payment processors, to process information on our behalf.
(c) Analytics and search engine providers that assist us in the improvement and optimisation of our site.
3.2 We may disclose your personal information to third parties:
(a) If Timekeepr or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
(c) To protect the rights, property, or safety of Timekeepr, our customers, or others; this includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
4. WHERE WE STORE YOUR PERSONAL INFORMATION
4.1 Timekeepr takes security seriously. We take various steps to protect information you provide to us from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.
4.2 All customer account data is stored on secure servers. Timekeepr’s primary data centre is hosted with Amazon Web Services (AWS).
AWS is a leading provider of cloud computing services and operates one of the largest and most secure network of data centres in the world. Timekeepr is hosted in the EU West region of AWS. Database backups are run on a regular basis and stored on the AWS S3 service in the EU West region.
4.2 We will not transfer your customer account information outside the EEA.
5. DATA RETENTION
6. YOUR RIGHTS
6.1 Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. You can usually do this using the settings and tools provided in your Timekeepr account. If you cannot use the settings and tools, contact email@example.com.
6.2 We may send you service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our services, our services offerings, and important service-related notices, such as security and fraud notices. These communications are considered part of the services associated with your Timekeepr account and you may not opt out of them. In addition, we sometimes send emails about new product features, promotional communications or other news about Timekeepr. These are marketing messages so you can control whether you receive them via unsubscribe options on all communications.
6.3 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Timekeepr (Artificialdev Limited)
Blick Shared Studios
51 Malone Road